Vehicle estimate
& Select Service repairs
You can choose any shop you like to repair your vehicle’s damage. But if you go with a shop that’s in the State Farm® Select Service network, you could save time and effort.
Benefits of using
a Select Service shop
- Get an estimate, complete repairs, and we’ll pay the shop directly.
- Receive a guaranteed completion date and a limited lifetime warranty from the shop.
- Have the shop pick up your vehicle and deliver it back to you, if needed.
Five simple steps:
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1Choose a repair shop.
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2Schedule an appointment to get the estimate.
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3Approve the estimate and authorize repairs.
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4Pay your deductible directly to the repair shop, if applicable.
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5We pay the bill when authorized repairs are complete.
Find a repair shop*
Find an in-network Select Service shop for easy estimates and repairs. Or check if your preferred repair shop is in our network.
To use a repair shop that isn’t in our Select Service program, contact a Claims associate at 800-SF-Claim800-SF-Claim (800-732-5246).
*The locator identifies as many as 50 repair shops within 75 miles of the address you provide. Results are presented in order of performance on the Select Service Program as determined by State Farm, and includes each shop’s hours of operation.
The Select Service Program may not be available in all service areas. Some vehicle damage claims resulting from severe weather, fire, or theft may not qualify for the program. For more information, contact your State Farm agent or claim associate.
- You have the ability to select a repairer of your choice that meets your vehicle repair needs.
- Only you can authorize repairs to your vehicle.
- The selection of a Select Service repair shop is not a waiver of any coverage issue that may exist.
- This program is not available in Rhode Island or Massachusetts.
You are free to select repairers who don’t have agreements with State Farm®. Not all repair facilities charge the same amount for vehicle repairs. You may be responsible for any amounts not agreed to by State Farm. This may include, but may not be limited to, storage fees and rental expenses.
We’re prohibited from requiring repairs be done at a specific automotive repair shop.
Although we’ve recommended an auto body shop to fix damage to your vehicle, the choice is still yours. Before you decide to go with a particular shop, we suggest you contact them for answers to any questions you may have regarding services and benefits.
If you choose the auto body shop we recommend, we’ll restore your damaged vehicle to its pre-accident condition at no additional cost to you other than as stated in your insurance policy or as otherwise allowed by law.
If you experience a problem with the repair of your vehicle, please contact us immediately for assistance.
At State Farm®, we are proud to offer you a convenient repair option we call Select Service®. The Select Service program offers a number of conveniences and the peace of mind of a warranty provided by the repairer. Using this option allows you to take your vehicle directly to the Select Service repair facility of your choice for an appraisal and repairs.
You have the legal right to choose a repair facility to fix your vehicle. We will cover the reasonable costs of repairing your vehicle to its pre-accident condition no matter where you have repairs made.
You have the right to select the repair facility of your choice for your vehicle repairs and only you can authorize repairs to your vehicle.
As a reminder, you have the right to select the repair facility of your choice for your vehicle repairs and only you can authorize repairs to your vehicle.
Oregon law prohibits us from requiring you to obtain repairs to your vehicle at a particular repair facility. You have the right to select the repair facility that will repair your vehicle. Only you can authorize repairs to your vehicle.
Photo estimate tool**
Photo Estimate is a great option when:
- Damage is external and minor.
- When you want to use a shop that is not part of our Select Service® program.
- You still have access to your vehicle.
The Photo Estimate tool will help you take guided photos of your vehicle damage to get an initial estimate and payout within 48 hours. After you receive your payment, you decide how you want to handle repairs to your vehicle.
To utilize this tool after you’ve filed a claim, log in through the State Farm mobile app.
**Not available in Massachusetts or Rhode Island
Additional estimate and repair services
Disclosures
Note: This contains only a general description of available coverages and is not a statement of contract. All coverages are subject to all policy provisions and applicable endorsements. For further information, see your State Farm agent.Select Service Vehicle Repair | State Farm®
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State Farm® Select Service®
Vehicle Repair Program
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Select Service Vehicle Program
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We want your State Farm claims process to be as easy as possible.
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Icons representing auto body shops surrounding one larger icon are seen.
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That's why we offer Select Service, a network of auto body shops that have agreements with State Farm committed to providing quality repairs in a timely manner.
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Why should I use Select Service?
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With Select Service, you can get your estimate written and repairs completed all in one place.
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You'll get quality work with a guaranteed completion date.
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Repairs come with a lifetime limited warranty.
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Your repair shop will pick up and deliver your car to you upon request. They'll even wash and vacuum your vehicle after repairs are complete.
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How do I use Select Service?
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Using Select Service is easy. If you decide to use a repair shop in the program, a State Farm representative can help you by phone, or you can use an even quicker option, go online to explore shops in your area at your convenience.
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We’ll show you shops near your home or work and help you choose one with confidence. Once selected, you can either contact the shop to schedule repairs, or drive right in.
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Use the new claim email you received or log in to your State Farm account to select your repair shop.
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When the repair is complete, you'll pay your deductible to the shop and State Farm will handle the rest.
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What if I want to use an out-of-network shop?
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If you'd prefer to use a repair shop that is not part of the Select Service program, no worries. You'll just need an estimate from State Farm before scheduling repairs with your shop of choice.
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Icons of a location pin, a car with a clipboard, a hammer and screw driver, and a hand with cash are shown in a timeline.
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Icons of a location pin, a car with a clipboard, a hammer and screw driver, and a hand with cash are shown in a timeline.
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-Choose Shop
-Get Estimate
-Authorize Repairs
-Pay Deductible
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We know how stressful a claim can feel, so we encourage you to take advantage of this quick, convenient service from State Farm.
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Here to help life go right.®
State Farm logo
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It's just another way we're here to help life go right.